The room types offered include Single, Double, Twin and Family. All of the bedrooms have en-suite bathrooms, as well as a television, wireless internet access and tea and coffee making facilities. Some of the rooms have spectacular views of Edinburgh Castle and Princes Street Gardens.

The hotel has a bright and airy restaurant which serves breakfast, lunch and dinner. Local produced and traditional Scottish foods are on offer. The hotel also has a bar and lounge which is perfect for relaxing before or after dinner, and also serves afternoon tea. The room has excellent views of Princes Street and the surrounding monuments. Additional hotel services include twenty-four hour room service and a laundry and valet service.